AdCast Privacy policy

Effective Date: 09/04/2026

This Privacy Policy describes how AdCast LLC ("we," "our," or "us") collects, uses, and shares information about you through our digital signage application, AdCast ("the Application").

1. Information We Collect

Personal Information: We may collect personal information such as your name, email address, and contact details when you register or interact with the Application.

Personal Data:

• Email address (required to create and manage your account)
• Password (securely hashed and stored)
• User-generated content:
  • Uploaded images and media
  • Created ads and playlists

Device Information: We collect information about the devices you use to access the Application, including the hardware model, operating system version, unique device identifiers, and network information.

Usage Information: We collect information about how you use our Application, including access times, features used, and pages viewed.

Location Information: If you permit, we may collect location data from your device to provide location-based services.

Automatically Collected Data:

• Device information (e.g., model, OS version)
• Usage analytics via Firebase Analytics
• Crash and error data via Sentry
• Push notification token (FCM device token) — collected when you grant notification permission, used solely to deliver push notifications to your device via Firebase Cloud Messaging

2. How and Why We Use Your Information

To Provide Services: We use your information to operate, maintain, and improve the Application.

Communication: We may use your contact information to send you updates, security alerts, and support messages.

Personalization: To personalize your experience and deliver content and product offerings relevant to your interests.

Analytics and Improvement: To analyze usage trends and improve our services and user experience.

3. How We Store and Protect Your Data

• Passwords are encrypted using secure hashing algorithms.
• Media is stored securely and is only accessible to the authenticated user.
• We use SSL/TLS encryption for data transmission.
• Data is stored in secure servers located in the United States and Europe.

4. Sharing of Information

We do not share your personal information with third parties except in the following instances:

Service Providers: We may share information with service providers who perform services on our behalf.

Legal Compliance: We may disclose information if required by law or if we believe that such action is necessary to comply with legal obligations.

We do not sell your personal data.

We share data only with:

• Firebase (Google): For analytics, diagnostics, and push notifications (Firebase Cloud Messaging) – Firebase Privacy Policy
• Sentry: For crash reporting and debugging – Sentry Privacy Policy

All third-party processors are GDPR-compliant and bound by data processing agreements.

5. Canva Integration and Imported Content

AdCast integrates with Canva, a third-party platform, to let you export Canva content that you select into your AdCast account. When you connect the services and request an export, we may process the identity of your connected AdCast account; Canva design and page identifiers or page numbers; design title or other content metadata supplied by Canva; signed metadata that helps us verify the source and identity of exported content; selected image or video files; dimensions, aspect ratio, and export format; temporary Canva export URLs; the AdCast Media folder, Ad folder, or playlist you select; and technical authorization information needed to operate and secure the connection.

We use this information only as necessary to connect and authorize the services, retrieve and import the content you select, prevent duplicate imports, organize imported Media, create Ads or assign them to compatible playlists when you request those options, operate and secure the integration, and troubleshoot failures. Canva may provide temporary URLs for retrieving selected exports. We use those URLs to retrieve the content and do not use them as permanent Media identifiers. After import, the resulting Media may be processed for digital signage, stored in your AdCast Media library using our normal storage infrastructure, used to create thumbnails or other technical derivatives, used to create an Ad when you enable that option, added to a selected playlist when you request it, and displayed through AdCast digital signage services.

Authorization tokens allow Canva and AdCast to communicate without sharing your passwords. AdCast does not receive your Canva password. Canva does not receive your AdCast or Cognito password through this integration, and the Canva app does not receive your underlying AdCast Cognito access credentials. Connecting AdCast does not give AdCast unrestricted access to all content in your Canva account; we process content and data required for the export you request.

Temporary authorization and export information is retained only as necessary to complete, secure, troubleshoot, or enforce the integration. Imported Media, any Ads created from it, and playlist assignments are normal AdCast account data and follow the retention rules below. You may disconnect or remove the AdCast integration through available Canva app/account controls or AdCast integration controls. Disconnecting prevents future authorized interaction but does not automatically delete Media, Ads, or playlist assignments previously imported into AdCast; you may manage or delete them using normal AdCast functionality.

Your use of Canva remains subject to Canva's own Privacy Policy and Terms of Use. AdCast does not control Canva's independent processing; information handled by AdCast after export is subject to this Privacy Policy.

6. Security of Your Information

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free.

7. Your Rights Under GDPR

If you are located in the EU or EEA, you have the following rights:

• Right to access – You can request a copy of your data.
• Right to rectification – You can request corrections to inaccurate data.
• Right to erasure – You can request deletion of your data.
• Right to restrict processing – You can request limited use of your data.
• Right to data portability – You can request your data in a machine-readable format.
• Right to object – You can object to data processing in certain cases.

To exercise these rights, contact us at: office@adcast.app

8. Data Retention

• Account data is retained for as long as the user account is active.
• Media files, ads, and playlists are retained until deleted by the user.
• Crash and analytics data is retained for up to 12 months or less, unless needed for legal or security reasons.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from anyone under 18 without verified parental consent.

If you become aware that someone under the age of 18 is using our services or has provided us with personal information, please contact us at support@adcast.app. We will promptly investigate and delete any such data as required.

10. International Transfers

Your data may be transferred and stored in the United States and Europe. We use standard contractual clauses or other approved mechanisms to ensure adequate protection under GDPR.

11. Your Choices

Account Information: You can update or correct your account information at any time by accessing your account settings.

Location Information: You can prevent the Application from accessing your location by changing your device settings.

Push Notifications: You can enable or disable push notifications at any time in your device's notification settings (iOS: Settings → Notifications → AdCast; Android: Settings → Apps → AdCast → Notifications). Disabling notifications will not affect your ability to use the Application.

12. Push Notifications

With your permission, we use Firebase Cloud Messaging (FCM) to send push notifications to your mobile device. These notifications may include:

• Screen online/offline status alerts
• Content sync and playback status updates
• Important account or security notices

What data is collected: When you grant notification permission, Firebase generates a unique FCM device token for your device. This token is stored on our servers and shared with Firebase (Google) solely for the purpose of delivering notifications to your device. The token does not identify you personally, but it is linked to your account.

Opting out: You can withdraw consent at any time by disabling notifications in your device settings. Your FCM token will be removed from our servers when you delete your account or uninstall the Application.

Third-party processor: Push notifications are delivered via Firebase Cloud Messaging, operated by Google LLC. Google may process the token on servers outside the EU under standard contractual clauses. See the Firebase Privacy Policy for details.

13. How We Use Cookies

We use cookies to improve your experience, deliver personalized content, and analyze our traffic. Cookies are small data files stored on your device when you visit a website. They help us remember your preferences, understand how users interact with our content, and provide core functionality.

Types of Cookies We Use

We use the following types of cookies:

• Necessary Cookies
  • These cookies are essential for the website to function properly. They enable basic features such as page navigation, secure login, and access to restricted areas.
• Performance and Analytics Cookies
  • These cookies help us understand how visitors interact with the website by collecting anonymous usage data. We use this information to improve site performance and user experience.
• Functionality Cookies
  • These cookies allow the website to remember choices you make (such as your language or region) and provide enhanced features.
• Marketing and Advertising Cookies
  • We may use cookies to deliver personalized advertisements and measure their effectiveness. These may be set by third-party platforms we work with.
    
    

Managing Your Cookie Preferences

You can choose to accept or decline non-essential cookies at any time through our cookie consent banner. You can also manage your cookie settings through your browser preferences.

14. Changes to This Privacy Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the effective date at the top of the policy.

15. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at info@adcast.app or +1 307 683 0295.

AdCast LLC
75 E 3rd St Ste 7, Sheridan 82801, WY, USA
Email: office@adcast.app
Subject: Privacy Policy Inquiry

AdCast LLC may disclose Personal Data and other information as follows:

Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.

Additional Disclosures: Affiliates: We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Would you like to receive updates by text? Message frequency varies. Message and data rates may apply. You can opt-out at any time by replying “STOP”.

By using AdCast App or AdCast Player, you agree to this Privacy Policy.